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Ontvang €5 korting

Schrijf je in en ontvang direct €5 korting op je eerste bestelling!

Delivery

  1. Most products are packed and shipped the same day, but no later than 3 days after receipt of payment, unless there are special circumstances, such as busy periods around Black Friday and the holidays. Feel free to leave a note if you need your order quickly or contact customer service.
  2. Handmade products, such as our 18 carat gold collection and the 'Sustainable choice items', have a delivery time of 40 days.
  3. Letterbox parcels are shipped free of charge within the Netherlands.
  4. Once we have packed your order and handed it over to DHL, you will receive an email containing your Track & Trace code.
  5. (Please note that sometimes emails from Zenvya may end up in your SPAM or Junk folder on Gmail. Please check this folder if you do not receive the email.)
  6. Zenvya always provides the Track & Trace code, with which you can track the location of your package. If something goes wrong, we are ready to help.
  7. Please note that Zenvya is not responsible for any delays caused by DHL such as strikes, busy holidays or other unforeseen circumstances.

What are the shipping costs?

  • Netherlands, Belgium & Germany: free!
  • France, England, Ireland, Poland, Italy and Austria €5.90 (Free shipping above €99)
  • Other: € 11.90 (Free shipping above € 99)